Trust Center

Last Updated: May 3, 2025

Introduction

Data Intuitive recognises that the confidentiality, integrity and availability of information and data created, maintained and hosted by us are vital to the success of the business and privacy of our partners.

As a service and product provider, we understand the importance in providing clear information about our security practices, tools, resources and responsibilities within Data Intuitive so that our customers can feel confident in choosing us as a trusted provider.

This Security Posture highlights high-level details about our steps to identify and mitigate risks, implement best practices, and continuously develop ways to improve.

GDPR

At Data Intuitive, we are fully committed to ensuring compliance with the General Data Protection Regulation (GDPR). We prioritize the protection of personal data and uphold the highest standards of privacy and security in all our data processing activities.

Our practices are designed to align with GDPR requirements, including:

• Obtaining valid consent for data collection and processing.
  
• Ensuring transparency in how personal data is used.
  
• Providing individuals with access to, and control over, their data.
  
• Implementing robust measures to secure personal data against unauthorized access or breaches.

For further information about how we handle data and maintain GDPR compliance, please refer to our Privacy Policy or contact us directly at DPO@Data-intuitive.com.

ISO/IEC 27001:2022 Certification

Data Intuitive is ISO/IEC 27001:2022 certified. This internationally recognised standard confirms that our information security management system (ISMS) meets rigorous requirements for ensuring the confidentiality, integrity, and availability of data.

The certification applies to the end-to-end design, development, implementation, and operation of the infrastructure and tools supporting Data Intuitive’s bioinformatics, data workflow, and analysis services, including the Viash Hub platform. The scope includes customer data, computational assets, personnel, and internal information essential for company operations.

Our ISMS covers:

• Risk assessment and mitigation
• Secure data handling and access control
• Continuous monitoring and improvement of security controls
• Compliance with legal and regulatory data protection requirements

We remain committed to maintaining and evolving our security posture to protect the data and trust of our clients and partners.

For further information or to request documentation, please contact our data protection officer at DPO@Data-Intuitive.com.

ISO13485:2016

At Data Intuitive, we are dedicated to aligning our software development processes with the ISO 13485 quality framework, ensuring the highest standards of quality and reliability for medical device software.

Our focus is on building a robust quality management system that includes:

• Rigorous design and development controls.
  
• Comprehensive risk management practices.
  
• Continuous monitoring and improvement to ensure compliance and performance.

For more information about our commitment to quality and ISO 13485 compliance, please contact us at DPO@Data-intuitive.com.